Blackstone NP in Psychiatry PLLC Frequently Asked Questions
General Information
What services do you offer?
​We offer a range of psychiatric services including comprehensive psychiatric evaluations, diagnosis, individualized treatment plans, follow-ups, medication management, various screener questionnaires, psychotherapy, GeneSight testing, and referrals for higher levels of care when needed.
What population of patients do you work with?
We work with individuals struggling with depression, anxiety, sleep difficulties, and mood disorders. We incorporate cultural and trauma-focused care into our treatment plans.
Do you accept new patients?
Yes, we do.
What are your office hours?
We are open Monday through Thursday from 10:00 AM to 7:00 PM, Friday from 10:00 AM to 5:00 PM, and Saturday from 10:00 AM to 3:00 PM. We are closed on Sundays and select holidays.
We understand that life can be unpredictable. Whenever possible, we offer flexible appointment times to accommodate your schedule. Please contact us to discuss availability.
Do you offer telemedicine appointments?
Yes, we offer telemedicine appointments for the convenience of our patients.
Appointments
How do I schedule an appointment?
You can schedule an appointment by calling or texting the office at (516) 509-3742, email NP@blackstonepsych.com , or by creating or booking an appointment through the patient portal.
What should I prepare for my first appointment?
Please have your insurance card, a list of current and/or past medications, and any relevant medical records. To save time, you can also complete our new patient paperwork online before your appointment.
What if I need to cancel or reschedule my appointment?
Please call our office at least 24 hours in advance to cancel or reschedule your appointment. We understand that unexpected things happen, so please let us know as soon as possible if you need to change your appointment.
What is the typical wait time for an appointment?
We strive to offer timely appointments and will do our best to accommodate your schedule.
Insurance and Billing
Do you accept my insurance?
Blackstone NP in Psychiatry PLLC is currently in-network with Aetna, Anthem Blue Cross and Blue Shield (formerly Empire), Blue Cross and Blue Shield, Carelon Behavioral Health, Cigna, Medicare, Medicaid, Optum/United Healthcare, and Quest Behavioral Health.
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We are actively expanding our insurance panel and will be accepting additional plans in the near future. If you do not see your insurance listed or would like to verify your coverage, please contact us directly.
What if my insurance does not cover your services?
At Blackstone NP in Psychiatry PLLC, we believe that high-quality mental health care should be accessible to everyone. We offer flexible self-pay options and are committed to working closely with each patient to find an affordable solution that fits their needs.
If you're uninsured or exploring private pay options, we’re here to support you.
Contact us today to learn more about our current rates and available payment arrangements.
Privacy and Confidentiality
We adhere to strict confidentiality standards and comply with HIPAA regulations to protect your personal health information. Your privacy is our top priority, unless you are a danger to yourself or others.
Additional Questions
What can I expect from my first visit?
Your first visit will involve a comprehensive evaluation of your mental health history and symptoms. We will work together to develop a personalized treatment plan.
How long does a session typically last?
The length of an appointment varies depending on individual needs and goals. We will discuss treatment duration during your initial assessment.
What is the difference between a psychiatrist and a Board Certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC)?
A psychiatrist is a medical doctor who can diagnose and treat mental health conditions through medication and therapy. A PMHNP-BC is an advanced practice registered nurse (APRN) who specializes in mental health care. They have undergone specialized training to diagnose, treat, manage mental health conditions, and prescribe medications.
What is a therapist?
A therapist provides psychotherapy to help individuals manage their mental health.