Blackstone NP In Psychiatry PLLC Frequently Asked Questions
General Information
What services do you offer?
At Blackstone NP In Psychiatry PLLC, we provide comprehensive psychiatric care for individuals across the lifespan. Our approach is evidence-based, culturally sensitive, and trauma-informed.
Our services include:
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Psychiatric evaluations and diagnostic assessments
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Individualized treatment planning
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Medication management and follow-up care
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Psychotherapy and supportive counseling
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Screening and symptom questionnaires
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GeneSight pharmacogenetic testing
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Referrals for higher levels of care when needed
What types of patients do you work with?
We work with individuals experiencing depression, anxiety, ADHD, sleep difficulties, and mood disorders. Treatment is always personalized to each patient’s unique needs, background, and goals.
Do you accept new patients?
Yes, we are currently accepting new patients.
What are your office hours?
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Monday, Tuesday, Thursday: 10:00 AM – 7:00 PM
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Wednesday & Friday: 10:00 AM – 4:00 PM
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Saturday: 12:00 PM – 4:00 PM
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Closed Sunday and Major Federal Holidays:
We strive to provide flexible scheduling options to try and accommodate your availability.
Do you offer telemedicine appointments?
Yes. We provide secure, HIPAA-compliant telepsychiatry visits to ensure convenient, private, and consistent access to care anywhere in New York State.
Appointments
How do I schedule an appointment?
You can schedule an appointment by:
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Calling or texting (516) 727- 7422
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Emailing Info@blackstonepsych.com
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Clicking here to us.
What should I prepare for my first appointment?
Please have your insurance card, a list of current and past medications, and any relevant medical or psychiatric records. You can save time by completing new patient paperwork online before your appointment.
What if I need to cancel or reschedule my appointment?
Please contact us at least 24 hours in advance if you need to cancel or reschedule. We understand that unexpected events occur; timely notice allows us to accommodate other patients in need.
What is the typical wait time for an appointment?
We strive to provide timely access to care and will do our best to schedule you as soon as possible.
Insurance and Billing
Do you accept my insurance?
Blackstone NP In Psychiatry PLLC is currently in-network with:
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Aetna
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Anthem Blue Cross and Blue Shield (formerly Empire)
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Blue Cross and Blue Shield
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Carelon Behavioral Health
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Cigna
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Medicare
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Medicaid
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Optum / UnitedHealthcare
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Quest Behavioral Health
We are actively expanding our insurance panel. If your plan isn’t listed or you’d like to confirm coverage, please contact us directly.
What if my insurance does not cover your services?
We believe that high-quality mental health care should be accessible to everyone. We offer flexible self-pay options and will work closely with you to find an affordable solution that meets your needs. If you’re uninsured or exploring private pay options, contact us to learn more about our current rates and available payment arrangements
How do you protect my privacy?
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Your privacy is our top priority. We adhere to all HIPAA regulations and maintain strict confidentiality in handling your personal health information.
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We do not share mobile information or patient data with third parties for marketing or promotional purposes.
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Text message opt-in data and consent are never shared outside of the practice.
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Exceptions to confidentiality occur only when required by law — for example, if there is a risk of harm to yourself or others.
Additional Questions
What can I expect from my first visit?
Your first appointment will include a comprehensive evaluation of your symptoms, medical history, and goals. Together, we’ll create a personalized treatment plan focused on your mental health and overall well-being.
How long does a session typically last?
On average, initial evaluations last 60–75 minutes, and follow-up visits typically last 25–45 minutes. However, session length may vary based on your individual needs.
What is the difference between a Psychiatrist and a Board Certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC)?
A psychiatrist is a medical doctor (MD/DO) who diagnoses and treats mental health conditions using medication and therapy.
A Board-Certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) is an advanced practice registered nurse (APRN) with specialized education and certification in psychiatry. PMHNPs can diagnose, treat, and prescribe medications while emphasizing a holistic, patient-centered approach to care.
What is a therapist?
A therapist provides psychotherapy, structured, evidence-based sessions designed to help individuals understand emotions, develop coping strategies, and improve relationships and daily functioning.
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What is your treatment philosophy?
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At Blackstone NP In Psychiatry PLLC, we believe healing begins with understanding. We take time to listen, educate, collaborate, and empowering each patient to take an active role in their care. Our mission is to provide compassionate, high-quality psychiatric services that are accessible, inclusive, and transformative.