Privacy Policy

Effective Date: April 14, 2026

Blackstone NP In Psychiatry PLLC (the “Practice”) is committed to protecting the privacy and security of your personal information in accordance with applicable federal and New York State laws, including the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://www.blackstonepsych.com) and interact with our services.

1. Information We Collect

We may collect the following categories of information:

• Personal Identifiers: Name, phone number, email address, date of birth, and mailing address

• Health and Clinical Information: Information necessary for evaluation, diagnosis, and treatment

• Technical Data: IP address, browser type, and website usage patterns (via cookies)

• Communication Records: Information submitted through website forms, patient portals, or direct correspondence

2. How Your Information Is Used

Your information is used strictly for legitimate healthcare and operational purposes, including:

• Providing psychiatric evaluation, diagnosis, and treatment

• Appointment scheduling, reminders, and care coordination

• Billing, insurance processing, and payment collection

• Responding to inquiries and administrative requests

• Improving our website and patient experience

3. SMS/MMS Communications (Mobile Privacy)

Blackstone NP In Psychiatry PLLC may use text messaging (SMS) to communicate with individuals who have provided prior express consent to receive such communications.

SMS messages are used solely for administrative and care coordination purposes, including appointment reminders, scheduling and rescheduling, intake coordination, insurance verification updates, and billing-related notifications. Limited follow-up messages may be sent as necessary to support ongoing care coordination.

Message frequency varies based on your interaction with the Practice. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message or request assistance by replying HELP.

Text messaging is not a secure form of communication. While reasonable safeguards are used, confidentiality cannot be guaranteed. SMS should not be used for urgent or emergency concerns. In the event of an emergency, call 911 or go to the nearest emergency room.

Consent to receive SMS communications is voluntary and not a condition of receiving treatment or services.

Mobile Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. No Sale or Marketing Use of Personal Information

The Practice does not sell, rent, or share your personal information (including email addresses and mobile phone numbers) with third parties for marketing or promotional purposes under any circumstances.

5. Permitted Disclosures

Your information may be shared only when necessary for:

• Treatment, Payment, and Healthcare Operations (TPO) as defined by HIPAA

• HIPAA-Compliant Service Providers: Third-party vendors (e.g., EHR, billing platforms) who are contractually bound by Business Associate Agreements (BAAs)

• Legal Compliance: When required by law, subpoena, or regulatory oversight

• Patient Safety: Situations involving an immediate threat to the health or safety of the patient or others

6. Data Security

We implement administrative, technical, and physical safeguards, including encryption and secure systems, to protect your information from unauthorized access, consistent with HIPAA and industry standards.

7. Your Rights

In accordance with HIPAA and New York State law, you have the right to:

• Access and receive copies of your health records

• Request corrections to inaccurate information

• Request restrictions on certain uses or disclosures

• Withdraw consent for communications, including SMS, at any time

8. Cookies and Tracking

Our website may use cookies to enhance navigation and analyze traffic. You may configure your browser to refuse cookies; however, some features of the website may not function properly as a result.

9. Non-Emergency Use Notice

This website and its communication tools are intended for non-urgent use and are not monitored continuously. If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room.

10. Contact Information

Blackstone NP In Psychiatry PLLC
Phone: 516-727-7422
Email: NP@blackstonepsych.com
Website: https://www.blackstonepsych.com/contact

11. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to this page.